Performance Highlights

Sustainable Development

We are committed to advancing sustainable development across environmental stewardship, social responsibility, and transparent governance.
By driving decarbonization, strengthening employee well-being, and upholding responsible business practices, we create long-term value and deliver a positive impact to all stakeholders.

Economic/Governance

Environment

People/Human Rights

經濟/治理面

Innovation and R&D	44 domestic and international patent applications were filed in 2024, and 16 new domestic and international patents were granted, with 1 trade secret maintained under internal management. Cumulatively through 2024, we have filed a total of 448 patents and maintained 313 valid patents. In 2024, ITH did not have any patent infringement cases or patent litigation cases.
Information Security	In 2024, NT$2.5 million was allocated to information security management. Resource investment items included: improving the infrastructure of governance and technical aspects, enhancing information security defense equipment, incident response and attack-defense exercises, and education training, comprehensively enhancing information security capabilities and improving information security protection. No information security or data leakage incidents occurred in the reporting year.
Sustainable Supply Chain	In 2024, 100% of all outsourced processing suppliers obtained ISO 9001 certification, and 100% completed surveys confirming that suppliers do not use conflict minerals.
	In 2024, 100% of suppliers complied with RoHS and REACH regulations.
	The supplier audit completion rate in 2024 reached 100%, and the supplier audit pass rate was 100%.
Corporate Governance	In 2024, a total of nine meetings were held, with an average attendance rate of 100% among directors.
Ethical Management and Anti-Corruption	In 2024, ITH experienced no major legal violations or corruption incidents, and no whistleblower cases occurred.

環境面

Energy management	In 2024, the ITRI EMS Air Conditioning Energy Management System was implemented to collect and monitor energy consumption data across the facility.
	1,011 LED energy-saving lighting fixtures were replaced, with an investment of NT$1.55 million.
Waste management	Implement office waste recycling actions.
	Promoted a paperless workplace environment.

人群面

Product Quality and Safety Management	In 2024, ITH did not experience any major quality management anomalies.
Customer Relationship and Privacy Management	Customer satisfaction exceeded 80 points across all five aspects.
Talent Attraction and Retention	Through adjustments to the remuneration system, the talent retention rate was improved.
Social welfare	Annual investment in social welfare activities amounted to approximately NT$1.57 million.
	Annual employee participation in social welfare activities totaled 339 people.
	Seven social welfare project initiatives were implemented during the year.
	Donated a robotic suspension arm to China Medical University Hsinchu Hospital, with funding reaching NT$1.5 million.